Terms & Conditions
Welcome to Edge Fixer! By using our repair services, you agree to the following terms and conditions:
1. Service Agreement:
- Edge Fixer specializes in mobile phone repairs, with particular expertise in curved screen devices, including vivo, Samsung Edge, OnePlus, and other major brands.
- Our experienced technicians will perform repairs with precision and care, using specialized techniques and quality replacement parts.
- We strive to restore your device to its original condition, ensuring optimal functionality and a flawless visual experience.
2. Repair Process:
- Upon receiving your device, we will conduct an initial assessment to diagnose the issue. You will be informed of the repair cost and estimated timeframe before any work commences.
- By authorizing the repair, you agree to the quoted price and allow our technicians to perform the necessary services.
- While we aim for a quick turnaround, repair times may vary depending on the complexity of the issue and parts availability. We will keep you informed of any significant delays.
3. Payment:
- Payment is due upon completion of the repair service.
- We accept [Specify accepted payment methods, e.g., cash, credit/debit cards, online payments].
- All repair costs will be communicated to you clearly before the service begins. Additional charges may apply if further issues are discovered during the repair process, and you will be notified for approval before proceeding.
4. Warranty:
- We offer a [Specify warranty period, e.g., 30-day, 90-day] warranty on our repair services for the specific parts replaced and the work performed. This warranty covers defects in parts and workmanship under normal use.
- The warranty does not cover damage resulting from accidental drops, liquid damage, misuse, tampering, or any issues unrelated to the original repair.
- If you experience any issues covered under warranty, please contact us within the warranty period, and we will assess the problem and provide a solution.
5. Limitation of Liability:
- While we take utmost care in handling your device, Edge Fixer shall not be held liable for any pre-existing issues, data loss, or minor cosmetic imperfections that may occur during the repair process, which are beyond our reasonable control.
- It is your responsibility to back up any important data on your device before bringing it in for repair. Edge Fixer is not responsible for any loss of data.
6. Device Collection:
- You will be notified when your device is ready for collection.
- Devices not collected within [Specify timeframe, e.g., 30 days] after notification may be subject to a storage fee or disposal.
7. Governing Law:
- These terms and conditions shall be governed by and construed in accordance with the laws of India, and the courts in Agartala shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these terms and conditions.
8. Amendments:
- Edge Fixer reserves the right to modify these terms and conditions at any time without prior notice. The latest version will be available on our website or at our premises.
By entrusting your device to Edge Fixer for repair, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing Edge Fixer for your mobile repair needs.